How to join the Zoom Event Lobby

The Conference will take place on Zoom Events, a virtual event platform. Once you have registered for JCPA2022 you will need to get a ticket for the event.

STEP 1: Click here to go directly to the conference event lobby. Click the register button, and select the "JCPA Conference Ticket" to receive your ticket for access to JCPA2022.


STEP 2: Once you have registered you need to access the LOBBY in order to join the conference sessions or watch the recordings once the event has finished.

There are several ways to JOIN the event LOBBY.  Once you registered for the event you will have received an e-mail with your ticket from Zoom Events <>. You can enter the lobby with this ticket link.

You can also click on the registration link again.

Instead of "Register" you will now see "Join Lobby".

If you do not see the "Join Lobby" option please make sure you are signed into Zoom in your browser (top right).

Step 3: Once logged in you can enter the lobby. On the left side there is a tab with all session listed. Below the

Sessions in progress will have a JOIN button. Sessions are listed in the tab on the left.

Please click on JOIN to enter the sessions.

lobby 2

How to join Sessions

How to access lobby tabs

  1. Once in the Lobby, in the left navigation menu, click the following tabs:
    • Home
    • Sessions
    • Itinerary
    • Speakers
    • Sponsors


This is the main conference event tab. Click Join on the featured event to join it, and check out recordings of completed sessions.

Plenary sessions will also stream in the lobby. Attendees can view live sessions at a glance before they join.


In this tab, you can discover and bookmark sessions. The Sessions tab also includes a full conference agenda for the day. You can bookmark a session to your itinerary, join a session when the Join button is lightened up, and view the recording of a complete session when it is available.

To bookmark a session, click the bookmark icon bookmark-icon.png in either the left panel's session tile view or at the top of the session detail page.

To join a session, click the Join button in either the left panel's session tile view or at the top of the session detail page.


Note: First, you must bookmark sessions from the Sessions tab for the sessions to be displayed.

You can join your bookmarked sessions from the Itinerary tab. Itinerary is your shortlist of sessions you can join during the event, displaying all your bookmarked sessions in calendar view. You can view all your sessions in one place, join a session directly from your itinerary, and have sessions where you’re a speaker to be displayed in a more prominent color in the calendar view.

At the top of the page, you can also use the search box and filters to find sessions that fit your schedule.


Attendees can access speaker information from the conference lobby's Speakers tab to learn more about the speaker. When attendees hover their mouse over a speaker's image, the speaker's image card will flip over and display the following information:

  • Speaker's first name and last name
  • Title
  • Company
  • Speaker's sessions

Attendees can also click the speaker's image to expand a right panel that will display more speaker details and all sessions that the speaker is associated with.

When the speaker's detail panel is expanded, attendees can click session titles to open the session details panel to view more information about the event session that the speaker is appearing in. Attendees can bookmark those sessions, join the session, and view more session details.


You can learn more about the event’s sponsors in this tab.


How to watch event recordings

Attendees can access session recordings after JCPA2022.

Note: The recordings will remain in the lobby.

To access event recordings:

  1. Join the JCPA2022 Lobby
  2. In the left navigation menu, click the Home tab.
  3. Under Featured Sessions, find the session that has the recording that you want to watch.
  4. Click Watch Recording.

Tips for the Best User Experience


  1. For best user experience please join from your computer.
  2. Tablets and mobiles are only partly supported for Zoom Events, and will not provide you with all the platform features..
  3. Log into Zoom with the same email address with which you registered.
  4. Update Zoom to the newest version to successfully join the event!
  5. Phone dial-in is not available for Zoom Events Conference.
  6. Please use Chrome browser.

Having trouble? Join the WhatsApp group tech support.